Team Leader & Senior Support Worker Mentoring
19th April 2017
Managing the day to day running of a care team is no easy task. Ensuring the client is well supported and able to positively access the world around them in a safe and enjoyable manner, whilst it may sound straightforward is often anything but.
At Psychology Chartered we recognise the need to provide team leaders and senior support workers with regular clinical support. From our extensive experience of working with care teams and health care professionals we understand the emotional and phycological demands such a role can place upon an individual which in some cases has been known to cause people to feel overwhelmed and anxious.
We offer both one to one and small group support sessions for Team Leaders and Senior Support Workers across Hampshire, Isle of Wight, West Sussex, East Sussex, Dorset and The Channel Islands. Whilst we like to ensure our sessions specialise on areas specific to the needs of the individual, some of the topics we have covered previously include:
Managing transition from support worker to Team Leader
- Managing rotas & procedures for staff cover/leave
- Choice and use of language when delivering staff supervisions
- Ensuring supervisions are framed correctly to staff for optimum productivity
- Providing clinical supervision for Team Leaders
- Review and feedback on teams observation notes/daily logs
- Identifying techniques to empower team leaders to delegate tasks to team members
- Developing Team Leader confidence
- Reviewing effectiveness of day to day procedures and corresponding paperwork (i.e. staff cleaning rota, petty cash, financial recording, staff food shopping)
- Developing and improving the efficiency of staff handovers
- Addressing how we manage, communicate and interact with clients family
If you would like to discuss in more detail what Psychological Chartered’s Team Leader mentoring services may look like for you please contact Paul Walshe today at paul@psychologychartered.co.uk
You may also be interested in attending our FREE Team Leader Peer Support event on Tuesday 14th March, 1.30pm-3.30pm. Again please confirm your place today by emailing Paul. We look forward to hearing from you.