Psychology Chartered

“Working With Clients Who Display Challenging Behaviour Training” Receives Positive Feedback

Posted by Elliot Miller

19th June 2018

On Tuesday 12th June, Psychology Chartered delivered “Working with Clients Who Display Challenging Behaviour” training to 5 brain injury support workers from across the South and South East. The full day training – led by Dr Richard Maddicks (Consultant Clinical Neuropsychologist), Paul Walshe (Assistant Psychologist) and Elliot Miller (Assistant Psychologist) – focused on the meaning of challenging behaviour within the context of neurorehabilitation and improved support workers’ ability to:

  • Identify and address the emotional impact when working with clients who display challenging behaviours and determine ways of developing resilience.
  • Achieve and maintain rapport with clients following difficult episodes or disengagement.
  • Effectively interact, communicate and ‘debrief’ with clients with cognitive and communication difficulties
  • Ascertain new approaches to managing disinhibition, impulsivity and ‘risky’ behaviour.

The training received really positive feedback from support workers attending the course:

“I particularly enjoyed that the focus was on coping and managing our own behaviours surrounding clients’ behaviour and not the clients themselves.”

“I found it useful to talk about shared experiences. It’s always good to reflect back on your own practices.”

“I enjoyed looking at the case studies; putting theory into practice situations made it more relevant.”

“All aspects of the course were useful.”

We are delighted to announce that – due to high demand – our challenging behaviour training will take place again on Tuesday 9th October 2018, 10.00am – 4.00pm at our Havant office (19 South Street, Havant, PO9 1BU). If you would like to book a member of your team onto this training, please email Elliot at elliot@psychologychartered.co.uk.